Work Item Queue

Workflow in Microsoft Dynamics AX 2012 can be used to assign workflow tasks
to a work item queue, and to previously supported users, roles, and organization
hierarchies. A work item queue is a list of workflow tasks to be completed. Users
assigned the queue can accept, take action, reassign or release items on the
queue.

Example: the Accounting Manager, would like to assign Purchase Requisition
approvals to her entire staff rather than to individuals. Her staff will be able to
approve Purchase Requisitions more efficiently if they are not assigned to
individuals, especially on days where the assigned approver is not available.
Additionally there will be less maintenance overhead reconfiguring existing
workflows as staff turns over.

Regards,
Hossein Karimi