Configure Notifications for Manual Decisions

Notifications can be sent to people when this task is delegated, escalated or
completed. Use the following steps to specify when notifications should be sent.

1. In the left pane of the Properties form, click Notifications.

2. Select the check box next to an event:

a. Choice1: Select this check box to send notifications when the first choice on the manual decision is selected.

b. Choice2: Select this check box to send notifications when the second choice on the manual decision is selected.

c. Delegate: Select this check box to send notifications when this task is assigned to another user.

d. Escalate: Select this check box to send notifications when the assigned user has failed to complete the task within the time allowed.

3. Select the entire row of the event you selected in step 2. Click the Notification text tab and in the text box, enter the text of the notification.

4. To personalize the text, click Insert placeholders.

5. To add translations for the text, click Translations.


6. Click the Person tab. Specify who should receive the notification. Select one of the following options.

a. Participant: If you select this option, click the Role based tab to select a participant.

b. Workflow user: If you select this option, click the Workflow user tab to select the user.

c. User: If you select this option, click the User tab to select the users.

7. Repeat steps 3 through 7 for each event you selected in step 2. 

Regards,
Hossein Karimi