Troubleshoot and Monitor Services

After you set up data exchanges with external systems using AIF, you will need
to maintain this integration. Microsoft Dynamics AX provides the ability to
manage your document exchanges throughout their life cycle and troubleshoot
any issues with data transfer. To maintain and manage document exchanges do
the following:

• Monitor traffic and view document history as documents pass
through the framework.

• Clear and review messages in the queues for adapter-based exchanges.

• View the exception logs when problems arise.

• Edit and resubmit messages that contain formatting errors.

• Stop and start the batch services when necessary.

For both adapter-based and web services-based exchanges, information about
messages and document history is organized by service operation for each port.
You set the parameters for logging this information when you configure
troubleshooting options for the port.

You can view the logged information on the History form. (Click System administration > Periodic > Services and Application Integration Framework > History.)



Documents that are exchanged using AIF are related to data in the Microsoft
Dynamics AX database, such as a sales order. To exchange documents and data
with external systems, AIF creates a message that contains header information
and data.

You can view document and message information on the AIF History form. If
you select Message in the Display by field, only the information about the
message will be displayed. If you select Document in the Display by field, in
addition to message information, you can view information about the underlying
document, such as its entity key.

Information about messages and document history are organized by service
operation for each port. You can set the parameters for logging when you
configure troubleshooting options for ports.

Regards,
Hossein Karimi