Add or Remove Users to a Queue

A queue must have users assigned to it. Those users will be responsible for
monitoring the queue and processing the documents in it. Before assigning users
to the queue, verify that those users have permission to process the documents in
the queue. For example, if the queue contains purchase requisitions, make sure
the users you assign to the queue have permission to view and modify purchase
requisitions.

To assign or unassign users from a queue, complete the following procedure.

1. Open Organization administration > Setup > Workflow > Work item queues.

2. Select the queue you want to assign or unassign users from.

3. Click the Users tab. To assign a user to the queue, click Add. Then do the following:



a. In the User field, select the user name of the Microsoft Dynamics AX user you want to assign to the queue.

b. Select the Administrator check box if you want this user to be an administrator of the queue. A queue must have at least one administrator.

4. To unassign a user from the queue, select the row for that user. Then do the following:

a. Click Remove.

b. Confirm that you want to unassign the user from the queue.

Regards,
Hossein Karimi