Saturday, July 28, 2018

Assign a Task to a Queue

To assign a task to a queue, complete the following steps.

1. In the left pane of the
Properties form, click Assignment. On the Person tab, click Queue.

2. Click the
Queue based tab.

3. If you want to assign the task to a specific queue, do the following:


a. From the
Conditional work item queue provider list, select Workflow work item queue provider.

b. From the
Queue name list, select the specific queue you want the task assigned to.

4. If a specific condition should determine which queue a task is assigned to, do the following

a. From the
Conditional work item queue provider list, select Conditional work item queue provider.

b. From the
Queue name list, select Conditional queue.

5. Click the
Time limit tab.

6. In the
Duration field, specify how much time the user has to complete this task.

If the user does not complete the task in the time allowed, the task is considered
overdue and will be escalated according to the options that you select on in the
Escalation area.

 
Regards,
Hossein Karimi

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